Frequently asked questions

No. They join the meeting as usual. Your interpreted voice enters the meeting where your microphone would, so to them it sounds like you are speaking their language.

Two-way interpretation verified in real meetings: Google Meet, Dooray, Microsoft Teams, and Zoom (Chrome (web)). Meetings opened in the desktop apps are still in testing: Microsoft Teams and Zoom. The web beta is tuned for meetings opened in a Chrome tab; meetings in desktop meeting apps will be covered by the Windows and Mac apps we are building.

Yes. Lingolane Audio is the path that sends your interpreted voice into the meeting's microphone. You install it once, and the download page walks you through it.

Meeting tools send the other side only what comes in through the microphone. The interpreter screen plays your interpreted voice into Lingolane Audio, so the other side hears the interpretation only when your meeting tool's microphone is set to Lingolane Audio. If it stays on a real microphone (webcam, laptop mic), they hear your original voice instead.

• Mac: choose the same device both as your meeting tool's microphone and as 'Microphone to send to the meeting' on the interpreter screen — Lingolane Audio
• Windows: your meeting tool's microphone is CABLE Output; 'Microphone to send to the meeting' on the interpreter screen is CABLE Input. The names are similar, so make sure you pick the Output one in your meeting tool.
• Leave your meeting tool's speaker alone: keep your earphones and don't switch it to Lingolane Audio.

You can choose it on the preview screen before you join or change it during the meeting. Menu names and positions can differ slightly by tool version and display language.

• Google Meet: before you join, click the drop-down arrow on the microphone under the preview; in a meeting, click the arrow next to the microphone button and pick the microphone. You can also use More options (⋮) → Settings → Audio.
• Zoom (Chrome web and desktop app): in a meeting, click the ^ arrow next to Mute (Audio) on the toolbar at the bottom and pick the microphone. You can also change it under Audio in Zoom's settings.
• Microsoft Teams desktop app: on the pre-join screen, choose Computer audio and open Audio settings; in a meeting, use the dropdown arrow next to Mic. Outside a meeting: Settings and more (…) → Settings → Devices. In Chrome (web), choose the microphone in the audio settings on the pre-join screen or during the meeting.
• Other tools: choose the microphone in the meeting's audio (device) settings.

Meetings opened in the desktop apps are still in testing: Microsoft Teams and Zoom. The web beta is tuned for meetings opened in a Chrome tab.

On the web interpreter screen, when 'Microphone to send to the meeting' is set and you press 'Start interpreting', a 'Check your meeting tool’s microphone' window appears before anything starts. Press 'Send a test sound' in that window, or under the 'Microphone to send to the meeting' field, to play a short sound through the chosen device.

1. Set your meeting tool's microphone (Mac Lingolane Audio, Windows CABLE Output).
2. Press 'Send a test sound' and watch your meeting tool's microphone indicator (level bar or microphone icon).
3. If it moves, you chose correctly — press 'Done, start interpreting'. If it doesn't, check your meeting tool's microphone again.

If you are already in the meeting, the other side briefly hears the test sound too. The test sound is available only before you start interpreting. If you tick 'Start right away next time, without this check', this browser won't show the window again — but meeting tools sometimes switch microphones on their own when you connect a new device, so we recommend checking every time.

If your meeting tool's microphone is a real microphone (webcam, laptop mic), the other side hears your original voice instead of the interpretation. Check in this order.

1. Your meeting tool's microphone: Lingolane Audio on Mac, CABLE Output on Windows. Meeting tools sometimes switch microphones on their own when you connect a device such as earphones or a webcam.
2. 'Microphone to send to the meeting' on the interpreter screen: Lingolane Audio on Mac, CABLE Input on Windows. If it is 'None', your speech is not interpreted.
3. Stop interpreting, press 'Send a test sound' and check that your meeting tool's microphone indicator moves. If it doesn't, go back to step 1.
4. Check that your microphone isn't muted in the meeting tool.
5. If they say the interpretation cuts out or sounds quiet, turn your meeting tool's noise suppression off or down. Noise suppression sometimes treats the interpreted voice as noise and reduces it.

Still not working? Email us with your operating system and meeting tool.

We count the meeting time (wall clock) while interpretation is on. Both directions on still counts as one minute per minute. If the connection drops, we count only up to 30 seconds after the last confirmed moment.

Lingolane servers do not store meeting audio or captions. For interpretation, audio streams to OpenAI in real time, and transcripts are saved only on your computer.

Korean, English, Japanese, Chinese, Spanish, Portuguese, French, German, Italian, Russian, Hindi, Indonesian, and Vietnamese — 13 in total. Choose your language and theirs from this list.

It is AI interpretation, so it can be less accurate than a professional interpreter. Double-check numbers, names and technical terms in the captions, and confirm important agreements in writing.

We recommend it. The interpreter screen lets you copy a short notice in their language to paste into the meeting chat.

For now you can try 30 free minutes. Paid plans open soon, and beta prices may change.

They are in progress. Join the waitlist below and we will email you when they launch.

Interpretation stops and nothing is charged automatically. Once payments open, you can pick a plan and continue.